E-Commerce Operations Director - Tonton Clothing Indonesia

Join Tonton Clothing Indonesia as our E-Commerce Operations Director and lead the charge in transforming our digital retail strategy. In this high-impact role, you will spearhead the development and execution of innovative e-commerce initiatives, driving revenue growth and enhancing the overall customer experience. Based in Cengkareng, Jakarta Raya, this is your chance to make a significant impact on a rapidly growing brand.

As the E-Commerce Operations Director, you will be responsible for overseeing the end-to-end e-commerce operations, from website management and inventory optimization to payment processing and customer service. You will work closely with cross-functional teams to implement data-driven strategies that align with our business goals. With a competitive salary ranging from Rp 50,000,000 to Rp 80,000,000 per month, this role offers excellent opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Lead the development and execution of e-commerce strategies to drive revenue growth and enhance customer experience.
• Oversee website management, including content updates, SEO optimization, and user experience improvements.
• Manage inventory levels and optimize supply chain processes to ensure timely fulfillment and minimize costs.
• Implement and monitor payment processing systems to ensure secure and efficient transactions.
• Develop and maintain strong relationships with third-party vendors and logistics partners.
• Analyze sales data and customer behavior to identify trends and opportunities for improvement.
• Collaborate with marketing and sales teams to align e-commerce initiatives with overall business objectives.
• Ensure compliance with industry regulations and best practices in e-commerce operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 10 years of experience in e-commerce operations, with a proven track record in driving revenue growth.
• Proficient in using e-commerce platforms such as Shopify, Magento, or WooCommerce.
• Strong understanding of SEO principles and digital marketing strategies.
• Excellent analytical and problem-solving skills with the ability to interpret complex data.
• Proven experience in managing cross-functional teams and stakeholders.
• Certification in Project Management (PMP) or a similar credential is a plus.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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